How We Handle Your Information
We collect information when you browse, place an order, or get in touch. That includes basics like your name, shipping address, billing address, email, and phone number. We also collect order history and any messages you send us. If you sign up for notifications about restocks or new drops, we keep your email on file for that purpose. Payment details are processed by third-party payment providers — we don't store your full card number on our servers.
The main reason we collect this stuff is to get your order to you. We use your address to ship, your email to send order confirmations and tracking updates, and your phone number if there's a delivery issue that needs a quick fix. We also use browsing data — things like which pages you visit and what you click on — to understand what people are actually looking for. That helps us decide what to restock, what to feature, and what to stop making. Aggregate analytics also help us spot problems on the site.
We don't sell your personal information. We don't rent it out. We share it only with companies that help us run the store: shipping carriers, payment processors, email platforms, and analytics tools. Those partners only get what they need to do their job, and they're not allowed to use your data for anything else. If we're ever required by law to hand over information, we'll comply with whatever's legally required.
You can ask to see what data we have about you. You can ask us to delete it. You can opt out of marketing emails anytime. If you want any of that, reach out through the contact page on the site and we'll sort it out. We keep data only as long as we need it — for orders, that generally means a few years for tax and accounting reasons, and marketing data gets cleaned up if you stop engaging.